Frequently Asked Questions
Everything you need to know about shopping with Rocky Kanaka.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply visit our returns portal to initiate a refund or exchange.
How do I ensure I'm ordering the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your products ethically sourced?
Yes, we prioritize working with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure high-quality, responsible fashion.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my package once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation with a tracking number and a link to monitor your shipment's progress.